Customer would like to be able to poll an API for cloud status events (outages etc)
Feature Request:
Implement an API that could be polled to get cloud-status events
Upon user deletion, when clicking once on the delete the icons change color to red, and then it will complete the delete only if you click again.
the desired behavior:
adding tooltip/popup message.
Related case:
https://doitintl.zendesk.com/agen...
Cloud Reports list not remembering configuration settings
Our CMP is not remembering the configuration settings a user sets from the main Cloud Reports screen (i.e. where all of the reports can be accessed).
Feature Request:
Video explanation + proposed solution here: https://www.loom.com/share/b7b177bb...
Error page should be displayed if I don't have access to the ticket
Today we have a very confusing situation where a user gets simply a blank page when accessing a ticket opened by his e.g. co-worker.
Feature Request:
Display a proper error if access to the ticket is denied. Additionally, if the user belongs to t...