We have both billing accounts with bank transactions, and visa payments. And the invoice pdf is sent to automatic ingestion in our accounting systems.
For the bank transactions, this works well, as the accounting team can add the payment almost automatically.
But the problem is that if we use VISA payment, the invoices are sent in the start of the month, and then the payment is done at the end of the month. This means that the accounting team will think that this is an invoice that has to be paid by bank, since there is no visa payment seen. And the invoice does not say anything about visa payment.
Don't send out email invoices before the visa payment is done.
Or write with big letters on the invoice that this will be paid by Credit card automatically.
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